A Canadian startup has created a digital platform that helps guests connect with the hotel, city and each other. The platform allows guests to access hotel services, local dining options, tourism venues, and events. Costs to hoteliers are minimal as the revenue streams are generated through other stakeholders. The platform has been rolled out in a major US city and the company is currently selecting a second city for installation.
A fundamental part of creating a memorable experience for hotel guests is communication. Hotels able to provide guests with up to date information regarding hotel services, local attractions, tourism venues, and events will improve the guests’ experience and increase the likelihood of return visits.